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THE KOSLI GUIDE TO

DevOpsDays Los Angeles

Featuring John Willis co-author of Investments Unlimited & The DevOps Handbook, Second Edition

Date: Friday, Mar 10, 2023
Time: 09:00 - 17:15
Location: Pasadena Convention Center, LA

Don’t miss John's Talk: Investments Unlimited - A Novel

IT Revolution published a new novel based on The Phoenix Project narrative in September 2022. It’s about an investment bank dealing with DevOps, DevSecOps, and IT Risk. John as co-author of this bestseller will share with the story behind the book and how it was created.d. it was created.. It’s about an investment bank dealing with DevOps, DevSecOps, and IT Risk.

John Willis with Investments Unlimited Book cover

More Highlights at DevOps Days LA

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Ryan Taylor

The path to operational maturity: How to become a change agent and break down dev/ops silos

The bottom line is this: customers pay for uptime, companies pay for downtime. While the emergence of cloud computing and microservices have advanced the pace at which we can deliver innovation and value, they’ve also added a great deal of complexity. Tool and knowledge sprawl is hindering visibility, context, and actionability, exacerbating the silos between dev and ops. In this talk, Operations Leader Ryan Taylor (ex-Hulu, VP of Customer Success & Solutions Engineering at Transposit) discusses the stages of operational maturity, strategies to move from reactive to self-healing, and real-world advice on how to become a change agent at your org to drive operational excellence.

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Christopher Travers

SRE Lessons from Flight Operations and Other Safety-Critical Industries

Our industry talks a great deal about human error, with the idea that we can automate away human mistakes. However, we are generally missing a fundamental and technical model of how we as humans operate, and what can be done to minimize errors and maximize good outcomes. As much as “human error” sometimes gets us into problems, the human factor is the only thing that gets us out.

Fortunately, as an industry, we do not have to figure this out all by ourselves. Medicine, rail operators, and most importantly, airlines have been on the forefront of research and training in this field.

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Kat Gaines

Happy Agents, Happy Customers

Keeping on top of your organization’s technical platforms as well as customer experience is a daunting task, and it can’t be done by siloed teams. Your Customer Service team and the insight they gain from users is critical to the incident identification and response process, and your development teams can use this insight as data to speed up their ability to resolve the problem. As the team closest to the customer, incorporating your customer service team into the DevOps lifecycle will reduce silos, shorten feedback loops, empower agents, grow careers and delight your customers.

Read more >

Meet Investments Unlimited co-authors John Willis & Bill Bensing

Plus get a FREE signed copy of the book

John is a well known DevOps personality with 11 books and 12 startups behind him. Bill is his co-author and former Managing Architect at RedHat. Is your organization facing the same challenges as Investments Unlimited? Book a call with the guys, or drop by the stand for a chat.

Book a time with us to talk about your compliance needs
John Willis and Bill Bensing with Investments Unlimited Book

Agenda

9:00 - 10:00 Registration, Breakfast, Sponsors
10:00 - 10:45 John Willis - Investments Unlimited - A Novel
11:00 - 11:45 Ryan Taylor - The path to operational maturity: How to become a change agent and break down dev/ops silos
11:45 - 13:30 Lunch
13:30 - 13:45 Christopher Travers - SRE Lessons from Flight Operations and Other Safety-Critical Industries
13:45 - 14:00 Kat Gaines - Happy Agents, Happy Customers
14:00 - 14:15 Nathan Handler, Dan OBoyle - How to approach a 10’ Bear in a 3’ Box
14:15 - 14:30 Break
14:30 - 15:15 Rich Horace - Shifting Ops Left - A DevOps Journey
15:30 - 16:15 Paige Cruz - Taming Feral DevOps
16:30 - 17:15 Bryan Cantrill - The Forgotten Operator
17:15 Wrap up

How to get to the venue

Pasadena Convention Center
300 E Green StPasadena,
CA 91101(626) 449-7360

View map >

Public Transportation
The Pasadena Convention Center is a half mile walk from the Metro L (Gold) Line Memorial Park station.

Directions

  • FROM THE 210 WESTBOUND
  • Take the 210 freeway west to the Fair Oaks/Marengo exit. Turn left on Marengo and proceed 4 blocks to Green Street. Turn left onto Green Street, the Pasadena Convention Center is located on the right hand side at 300 E. Green.
  • FROM THE 210 SOUTHBOUND
  • Take the 210 freeway south to the Colorado Blvd exit on to St John Ave. Continue south on St John past Colorado Blvd and turn left onto Green Street. Travel five blocks east on Green Street. The Pasadena Convention Center is located on the right hand side at 300 E. Green.
  • FROM THE 134 EASTBOUND
  • Take the 134 east to the 210 east and exit at Fair Oaks/Marengo. Turn right on Marengo and proceed 4 blocks to Green Street. Turn left onto Green Street. The Pasadena Convention Center is located on the right hand side at 300 E. Green.
  • FROM THE 110 NORTHBOUND
  • Take the 110 freeway north to the end of the freeway. Proceed north on Arroyo Parkway. Turn right onto Green Street. The Pasadena Convention Center is located two blocks down on the right hand side at 300 E. Green.
Pasadena Convention Center

Get your DevOpsDays LA tickets now!

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